FAQ

1. How can I contact Vorlenix?
You can email us at service@vorlenix.shop or call +47 92832482. Our support hours are Monday–Friday, 9 AM – 6 PM (CET).

2. Do you ship internationally?
Yes, we ship worldwide.

3. What are your shipping rates?

1. Free shipping for orders over $58
2. Standard shipping: $5.8 (7–14 business days)
3. Express shipping: $12 (3–7 business days)

4. How can I track my order?
Once your order is shipped, you will receive an email with tracking details.

5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure online payment methods available at checkout.

6. What if I receive a defective or wrong item?
Contact us immediately with your order number and photos of the product. We will arrange a replacement or refund.

7. Do you offer gift cards?
Yes! You can purchase gift cards directly from our store.